Our Policies
Customer Care
At GTL Threads, we care about our customers and strive to provide the best service possible. If you have any questions or concerns, please don't hesitate to contact us. We are available through email, phone, or live chat.Our customer care policy is simple: we aim to respond to all inquiries within 24 hours and resolve any issues as quickly as possible. We value your feedback and use it to improve our services.
Privacy & Safety
We take your privacy and safety seriously. We use secure payment gateways to process transactions and protect your personal information. We only collect data that is necessary to fulfill orders and provide customer support. We do not sell or share your information with third parties. If you have any questions or concerns about our privacy policy, please don't hesitate to contact us.
Wholesale Inquiries
We welcome wholesale inquiries. Please contact us to discuss pricing and availability. We strive to provide competitive pricing and excellent customer service. If you are dissatisfied with your purchase, please contact us within 14 days of receipt. We will provide a full refund or exchange for items that are unused and in their original packaging.
Payment Methods
We accept all major credit and debit cards, as well as PayPal. Offline payments are available for wholesale orders.